Cancellation and Refund Policy
We want you to enjoy a smooth and valuable experience here at WittyPlex. However, if you feel that we have failed to do so in any way, do feel free to demand a refund within 48 hours after purchasing any course. By requesting a refund, you agree to give us a chance to help you first. If we fail to help, you get your money back.
How to get refund
- Get your order ID, i.e. #4568 (You can get them in the ‘orders‘ section of your Billing Dashboard)
- Then contact us by filling up the form located in contact page.
You may not get refund if,
- You request refund more than 48 hours after placing the order (as in purchasing the course)
- You request refund without completing at least 10% of the course
- You request refund after completing 100% of the course (meaning: once your certificate is already issued)
- You download any or all of the resources/videos/materials of the course
- You buy the course (or access to the course) from any third party seller
- You purchase and request refund multiple courses over a short period of time
- We do not consider your reasons honest or eligible enough
- We find out that you are trying to abuse the refund-feature by any means