Terms and Conditions
WITTYPLEX SERVICE AGREEMENT
This WittyPlex Terms and Conditions agreement (hereafter referred to as the “T&C”) lays down the terms and conditions by which WittyPlex’s Services (hereafter referred to as the “Services”) will be provided to you upon registration. You certify that you are at least 18 years of age. The T&C also describes prohibited uses of the Services. This T&C is not exhaustive and WittyPlex reserves the right to modify it from time to time, effective when notification is posted at wittyplex.com. No verbal or written agreement/statement by any WittyPlex employee or at WittyPlex’s website will take precedence over the T&C. On registering for and using any Services provided by WittyPlex, you the Customer agree to all the terms and conditions of the T&C, as modified from time to time, in its entirety. If the Customer resells/represents the Services he or she is paying for, the Customer will be responsible for his or her Clients. WittyPlex only recognizes the Customer who is paying for the Services and not his or her clients. Violation of the T&C or any such action that WittyPlex deems inappropriate may result in the termination or suspension of the Services for the Customer.
1) NEW ACCOUNTS
You need an account for most activities on our platform, including purchasing and enrolling in a course. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage, to us or anyone else caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account without their permission. If you contact us to request access to an account, we will not grant you such access until you can provide us the login credential information for that account. In the event of the death of a user, the account of that user will be terminated.
If you share your account login credential with someone else, you are solely responsible for what happens with your account and WittyPlex will not intervene in disputes between students who have shared account login credentials. You must notify us immediately upon knowing that someone else may be using your account without your permission by contacting our Support Team. Our team may request some information from you to confirm that you are indeed the owner of that account.
2) PAYMENTS, CREDITS, AND REFUNDS
We regularly run promotions and sales for our courses and specific courses are only available at discounted prices for a set period. The price applicable to a course will be the price at the time you complete your purchase of the course. Any price offered for a course may also be different when you are logged into your account from the price available to users who aren’t registered or logged in because some of our promotions will be available to new registered users only.
3) COURSE ACCESS, CONTENT, AND BEHAVIOR RULES
You may not access or use the services or create an account for illegal purposes. Your use of the services and behavior on our platform must comply with applicable local or national laws or regulations of Bangladesh. You are solely responsible for the knowledge of and compliance with such laws and regulations that are applicable to you. You may not access our Services if you are from a territory where Bangladeshi businesses are prohibited from engaging in business.
If you are a student, the Services enable you to ask questions to the instructors of courses you are enrolled in and to post reviews of courses. For certain courses, the instructor invites you to submit content as homework, assignment, quizzes, or tests. Don’t post or submit anything that is not yours. Also, posting assignments or quiz answers directly on the discussion board is not permitted (You can give hints). If anything like this is detected, then the post will be deleted, and you will be warned. Repetition of these activities may result in temporary or permanent deactivation of your user account.
If we are put on notice that your course or content violates the law or the rights of others, if we discover that your content or behavior violates our rules, or if we believe your content or behavior is unlawful, inappropriate, or objectionable, we may remove your content from our platform. WittyPlex complies with copyright laws. Check out our Intellectual Property Policy for more details.
We may terminate or suspend your permission to use our platform and Services or ban your account at any time, with or without notice, for any violation of our Terms, if you fail to pay any fees when due, upon the request of law enforcement or government agencies, for extended periods of inactivity, for unexpected technical issues or problems, or if we suspect that you engage in fraudulent or illegal activities. Upon any such termination, we may delete your account and content, and we may prevent you from further access to the platforms and use of our services. Your content may still be available on the platforms even if your account is terminated or suspended. You agree that we will have no liability to you or any third party for termination of your account, removal of your content, or blocking of your access to our platforms and services.
If one of our instructors has published a course that infringes your copyright or trademark rights, please let us know through the support page. Under our Instructor Agreement, we require our instructors to follow the law and respect the intellectual property rights of others. For more details on how to file a copyright or trademark infringement claim with us, see our Intellectual Property Policy.
On the discussion board, be respectful to your peers and instructors. Any kind of harassment will not be tolerated. If you see any such kind of activity report to us via support page explaining the situation. If someone engages in inappropriate behavior with another peer or instructor, his/her comment or post may be deleted and for severe cases, the user account may be terminated.
4) INTELLECTUAL PROPERTY
As a student, when you enroll in a course, whether it’s a free or paid course, you are getting from WittyPlex a license of permission to view the course via the WittyPlex platform and Services, and WittyPlex is the licensor of record. Courses are licensed, and not sold, to you. This license does not give you any right to resell the course in any manner, including by sharing account information with a purchaser or illegally downloading the course and sharing it with any person, business entity, profit, or not-for-profit generating platform without our informed written consent.
WittyPlex grants you a limited, non-exclusive, non-transferable license to access and view the courses and associated content for which you have paid all required fees, solely for your personal, non-commercial, educational purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with a particular course or feature of our services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any course unless we give you explicit permission to do so in a written agreement signed by a WittyPlex authorized representative.
We reserve the right to revoke any license to access and use courses at any point in time in the event where we decide or are obligated to disable access to a course due to legal or policy reasons, The lifetime access is not applicable to add-on features and services associated with a course, for example, translation captions of courses may be disabled by instructors at any time, and an instructor may decide at any time to no longer provide teaching assistance or Q&A services in association with a course. To be clear, the lifetime access is to the course content but not to the instructor service.
5) MISCELLANEOUS LEGAL TERMS
5.a) Binding Agreement:
You agree that by registering, accessing, or using our Services, you are agreeing to enter into a legally binding contract with WittyPlex. If you do not agree to these Terms, do not register, access, or otherwise use any of our Services.
Any version of these Terms in a language other than English is provided for convenience and you understand and agree that the English language will control if there is any conflict.
These Terms (including any agreements and policies linked from these Terms) constitute the entire agreement between you and us (which include, if you are an instructor, the Instructor Agreement and the Pricing and Promotions Policy).
If any part of these Terms is found to be invalid or unenforceable by applicable law, then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms will continue in effect.
Even if we are delayed in exercising our rights or fail to exercise a right in one case, it doesn’t mean we waive our rights under these Terms, and we may decide to enforce them in the future. If we decide to waive any of our rights in an instance, it doesn’t mean we give up our rights generally or in the future.
It may happen that our platform is down, either for planned maintenance or because something goes down with the site. It may happen that one of our instructors is making misleading statements in their course. It may also happen that we encounter security issues. You accept that you will not have any recourse against us in any of these types of cases where things don’t work outright. In legal, more complete language, the Services, and their content are provided on an “as is” and “as available” basis. We and our affiliates, suppliers, partners, and agents make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors, or accuracy of the Services or their content, and expressly disclaim any warranties or conditions, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We and our affiliates, suppliers, partners, and agents make no warranty that you will obtain specific results from the use of the Services. Your use of the services (including any content) is entirely at your own risk.
We may decide to cease making available certain features of the Services at any time and for any reason. Under no circumstances will WittyPlex or its affiliates, suppliers, partners, or agents be held liable for any damages due to such interruptions or lack of availability of such features.
We are not responsible for delay or failure of our performance of any of the services caused by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural disaster; electrical, internet, or telecommunication outage; or government restrictions.
5.c) Limitation of Liability:
There are risks inherent in using our Services, for example, if you enroll in a health and wellness course like yoga, and you injure yourself. You fully accept these risks and you agree that you will have no recourse to seek damages even if you suffer loss or damage from using our platform and Services. In legal, more complete language, to the extent permitted by law, we (and our group companies, suppliers, partners, and agents) will not be liable for any indirect, incidental, punitive, or consequential damages (including loss of data, revenue, profits, or business opportunities, or personal injury or death), whether arising in contract, warranty, tort, product liability, or otherwise, and even if we’ve been advised of the possibility of damages in advance. Our liability (and the liability of each of our group companies, suppliers, partners, and agents) to you or any third parties under any circumstance is limited to the greater of Ten thousand Taka (BDT 10000) or the amount you have paid us in the twelve months before the event giving rise to your claims.
6) UPDATING THESE TERMS
From time to time, we may update these Terms to clarify our practices or to reflect new or different practices such as when we add new features, and WittyPlex reserves the right in its sole discretion to modify or make changes or both to these terms at any time. If we make any material change, we will notify you using prominent means such as by email notice sent to the email address specified in your account or by posting a notice through our services. Modifications will become effective on the day they are posted unless stated otherwise.
Your continued use of our services after changes become effective shall mean that you accept those changes. Any revised terms shall supersede all previous Terms.
HOW TO CONTACT US
The best way to get in touch with us is to contact our Support Team. We’d love to hear your questions, concerns, and feedback about our Platform. We will continue our work to improve the WittyPlex platform to ensure the best experience.